Store Policy

Welcome to Furry Welcome. We are committed to providing quality products and excellent customer service. Please review our store policies below.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

Shipping Policy

We offer free shipping within the USA and Europe.

• USA Shipping: Estimated delivery within 7 days from shipment.
• Europe Shipping: Estimated delivery within 15 days from shipment.
• International Shipping: Available to select countries with varying shipping rates and delivery times.

Returns & Refunds

We accept returns within 30 days of purchase if the item is unused and in its original condition. Customers are responsible for return shipping costs unless the item is defective.

Customs & Duties

International orders may be subject to import duties and taxes. These charges are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a tracking number. Please allow up to 48 hours for tracking updates.

Contact Information